MAGICAL MARKETING TERMS
Julia Stege and Magical Marketing Company are happy to provide excellent service to our clients. Below are our current Terms and Policies. These are binding for any agreement signed with Magical Marketing Company, so please read this page carefully.
We take pride on delivering what we promise, and everything we offer has been tested and proven. Magical Marketing services and trainings are not something to check out, test drive, or “hope” they will work. Your success depends on your full commitment to practice the inner and outer game strategies we’ll be sharing with you.
If investing in our services, programs, and products will cause a financial hardship or create stress for you, it’ll be in your best interest to invest at a later time.
All purchases are non-refundable, so be sure that the material and timing are aligned with you before you commit.
Since all sales are final, you waive any rights to chargeback your purchase with your credit card processor. All disputes arising under this Agreement shall be submitted to binding arbitration in the State of California, and settled within the rules of the American Arbitration Association. This Agreement shall be governed by the laws of the State of California.
TERMS FOR GROUP PROGRAMS
“Deliver What We Promise” Guarantee:
We are 100% committed to giving you tools, strategies, and coaching that set you up for success in your spiritual business. Our goal is to deliver what we promise and so much more.
If you’re on a payment plan, you agree to make all payments you have committed to. We don’t cancel payments, as this is not a membership.
*If you’ve gone through all of the course material, completed all the homework, and asked for support from us during the program and still feel our program hasn’t delivered on the promise, I will offer you a scheduling link to discuss your challenge with me personally. In the rare event of a refund, there’ll be a 10% processing fee. You’ll also lose access to all materials.
TERMS FOR CONSULTING PACKAGES
Proposals, Agreements and Advanced Payment
After a request is submitted, we will send you a proposal and terms. Once the quote is accepted, we will send you a summary and terms for your project. Your documents will be sent via email. Your payment signifies acceptance of the terms provided on the checkout page and on this website page. All payments must be made in advance of services rendered. If you add any requests for services to the original agreement, a request must be made in writing and an addendum with charges and deliverables outlined will be provided. Payment must be made in advance before Magical Marketing will begin those additional services.
Payment Plans
Payment plans and/or financing is sometimes offered as a convenience to make paying for the service more affordable. A financing fee may be added to your plan to cover additional costs to provide the service. These will be outlined and terms included on the invoice. This is not a membership. Upon making your first payment, you are agreeing to make all of your payments until the agreement is paid in full, whether or not you decide to avail yourself of the services and resources offered.
Refunds
By California Law, you have 3 days after making your first payment to cancel your agreement and receive a refund. After that 72 hours is complete, Magical Marketing and Julia Stege will issue no refunds. If you decide to cancel you project or choose not to complete it, all deposits and monies paid are forfeited. If there are payments yet to be made on the contract, those will also still be due. Client agrees in advance to not use Credit Card Charge Backs to receive a refund. This policy is enacted due to the intensively personal, customized nature of our work, the ‘behind the scenes’ activities required by our team, as well as the valuable training materials we provide upon the start of every project.
Communication
In order to keep our projects flowing and run our business effectively, our primary form of communication is via Zoom meetings and email. We are committed to communicating in a professional, conscious, and polite manner with our clients, and we expect the same courtesy in return. Unless otherwise agreed upon in writing, if the Client goes out of communication (no calls or emails made or responded to) for a period of 60 days or longer, project will be automatically considered cancelled.
Confidentiality
All items relating to your project will be confidential between the client and our team. The client also agrees that all documents, checklists and processes provided by Magical Marketing are protected under copyright and are the property of Magical Marketing and Julia Stege.
TERMS FOR BRANDING & WEBSITE SERVICES
Terms outlined for consulting packages also apply to Branding & Website services, with the addition of the following terms.
Time Frame
The standard estimated completion time for Branding & Website packages is 3 Months, though we allow Clients to take longer if they need time between sessions to complete content, etc. The time frame for website design and production will be maximum 8 months, and if the Client prevents the project from completing on time, an additional fee of $500 will be charged for each 3 months of extension requested.
Cancellation
CANCELLATION BY CLIENT: Client may cancel the project by giving written notice of termination. In the case where Client terminates the agreement, any advance payments already made will not be refunded, and any fees not yet paid for work already performed, or payments agreed to in the original agreement will be due immediately. If payment has already been made in full by Client, upon cancellation any finished and approved designs and files will be delivered to client Unfinished or rejected designs will remain in the possession of Magical Marketing. Project will be considered cancelled if Client fails to communicate with Contractor for a period longer than 60 days unless requested and agreed to by both parties in writing.
CANCELLATION BY MAGICAL MARKETING: Magical Marketing may terminate this agreement for due cause by given written notice of termination. In the case where Magical Marketing terminates the agreement, Client has the choice to receive either 1) a full refund forfeiting all rights to use any brands or designs created, or 2) all pertinent project files plus a refund of unused portion of payment. (This option includes layered source files and design rights.)
TERMS FOR VIRTUAL PROGRAMS
We want you to be MORE than satisfied with our Virtual Program/s and if for some reason you aren’t, then we want to make sure you end up happy. If you’re not 100% thrilled with what you’re learning – just let my team know within 7 days of placing your order. We’ll give you a 100% equivalent CREDIT up to 7 days from your purchase. Use this credit towards any of our programs, packages or services within one year. Please note since this program includes instant access to all recordings, transcripts, slides and materials, that no cash refunds can be granted. But again, we’re happy to offer you a full credit toward any other program or service.